What a Cookie Actually Is
A cookie is a small text file. When you land on our site, your browser saves this file locally on your device. The next time you visit, the site reads that file and recognizes your device. That is the whole mechanism — no personal data is extracted beyond what you have already provided, and the file itself cannot run programs or access other files on your computer.
Types of Cookies We Use
| Cookie Type | What It Does | Can You Disable It? |
|---|---|---|
| Essential Cookies | Keeps your session active so you stay logged in while navigating between pages | No – these are required for the site to function |
| Preference Cookies | Remembers your language, display settings, and other personal configurations | Yes – but some features may stop working correctly |
| Analytics Cookies | Collects anonymised data about which pages are visited and how long users stay | Yes – via your browser settings or our cookie banner |
| Functional Cookies | Supports features like chat tools, notifications, and interactive elements | Yes – disabling them may limit certain features |
Why We Rely on Cookies
The short answer is convenience — yours and ours. Here is what cookies allow us to do in practical terms:
- Recognise your device so you do not have to re-enter your details on every visit
- Restore your saved settings exactly as you left them
- Track which parts of the site are used most so we can improve them
- Prevent repeated prompts or pop-ups from appearing after you have already dismissed them
- Keep your session consistent while you move between different sections of the site
Cookies Set by Third Parties
Some tools we integrate — such as analytics platforms and live support widgets — are provided by external services. These third parties may set their own cookies when their tools load on our pages. We do not control how those cookies behave, but they are bound by their own privacy policies. If you want to review them, we recommend checking the respective provider's documentation directly.
Common third-party cookies on our site may come from:
- Google Analytics – for aggregated traffic reporting
- Live chat support tools – to maintain your conversation history during a session
- Security services – to detect and block unusual or automated activity
How Long Cookies Stay on Your Device
Not all cookies last the same amount of time. Some disappear the moment you close your browser. Others remain for a set period so the site can remember returning visitors.
- Session cookies – exist only while your browser is open and are deleted automatically when you close it
- Persistent cookies – stay on your device for a defined period, usually between 30 days and 12 months, depending on their function
Your Control Over Cookies
You are not obligated to accept every cookie. There are a few straightforward ways to manage them:
- Use our cookie banner when you first arrive on the site to accept or decline non-essential cookies
- Go into your browser settings and manually clear or block cookies at any time
- Use your browser's private or incognito mode, which does not store cookies after the session ends
Keep in mind that turning off certain cookies may affect how parts of the site behave. Essential cookies cannot be switched off because without them, basic functions simply will not work.
Browser-Level Cookie Settings
Each browser handles cookies slightly differently. Below are direct links to cookie management instructions for the most commonly used browsers:
- Google Chrome – Settings → Privacy and Security → Cookies
- Mozilla Firefox – Options → Privacy and Security → Cookies and Site Data
- Safari – Preferences → Privacy → Manage Website Data
- Microsoft Edge – Settings → Cookies and Site Permissions
Updates to This Policy
If the way we use cookies changes — for example, if we add a new tool that sets cookies differently — this page will be updated to reflect that. We will not notify you by email each time a minor change is made, so checking back occasionally is a good habit if this matters to you.
Frequently Asked Questions
Do cookies identify me personally?
Not directly. Cookies identify your device or browser, not you as an individual. If you are logged into your account, the site can connect the cookie to your profile, but the cookie file itself does not contain your name or contact details.
What happens if I block all cookies?
The site may not function properly. You could find yourself logged out unexpectedly, your preferences might not be saved, and some features may not load at all. Blocking only non-essential cookies is usually a better approach if you want both privacy and usability.
Are cookies the same as trackers?
Not exactly. Some cookies do track behaviour across sessions, but many are purely functional — they just help the site remember you. The type and purpose vary depending on which cookies are active on a given page.
Can I withdraw consent after giving it?
Yes. If you accepted cookies through our banner and later change your mind, you can clear stored cookies via your browser settings. The next time you visit, the consent prompt will appear again and you can make a different choice.
Contact Us
If you have questions about how we use cookies or want to request more detail about a specific type, you can reach our support team directly by email at support@rollinocasinonz.com. We will respond as quickly as possible with a clear, specific answer rather than a copy-pasted response.